Privacy Policy

Privacy Policy - AthaEcommerce.com

At AthaEcommerce.com, we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit and make purchases on our website. By using AthaEcommerce.com, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the best shopping experience and to process your orders efficiently. This includes:

  • Personal Identification Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Identification Information: We may collect non-personal information such as your browser type, device information, IP address, and browsing behavior to help us improve our website's functionality and user experience.
  • Payment Information: We use third-party payment processors to handle transactions. While we may collect your payment details, these details are securely handled by the payment provider and are not stored on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and billing.
  • Customer Support: To respond to inquiries, provide support, and resolve any issues you may encounter.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers (only if you’ve opted in). You can unsubscribe from these communications at any time.
  • Website Improvement: To enhance your shopping experience, improve our website, and personalize your browsing experience.
  • Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Data Security

We take the security of your personal information seriously. AthaEcommerce.com uses industry-standard encryption (SSL) to protect sensitive data during transactions. However, no method of data transmission over the internet or electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

4. Cookies

AthaEcommerce.com uses cookies to enhance your user experience. Cookies are small text files that are stored on your device when you visit our website. They allow us to:

  • Remember your preferences and settings.
  • Improve our website’s functionality and performance.
  • Analyze website traffic and user behavior.

You can manage or disable cookies through your browser settings, but this may affect your experience on our site.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our website, process payments, and fulfill orders. These third parties are contractually obligated to keep your information secure and confidential.

We may also share your information in the following situations:

  • To comply with legal requirements or respond to a lawful request by public authorities.
  • To protect our rights, safety, or property, or that of others.

6. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: If your personal information is incorrect or incomplete, you may request to update it.
  • Deletion: You may request that we delete your personal information, subject to legal or contractual obligations.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in our emails or contacting us directly.

8. Children’s Privacy

AthaEcommerce.com does not knowingly collect personal information from individuals under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. Please review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:

  • Email: admin@atha-ecommerce.com
  • Phone: +17169482655
  • Address: 5900 Balcones Dr, Ste 100,Austin TX 78731

Thank you for shopping at AthaEcommerce.com. We value your trust and are committed to protecting your privacy.